Trust and Safety FAQs
Are your carers trained and DBS checked?
Yes. All carers undergo recruitment checks, training, and ongoing professional development to ensure high standards of care.
Is your service regulated?
Yes. We are regulated by the Care Quality Commission (CQC) and are committed to delivering safe, effective, responsive, caring, and well-led services.
How do you create care plans?
Every client receives a personalised assessment, allowing us to create a care plan tailored to their needs, preferences, routines, and goals.
Can care plans be updated?
Yes. Care plans are reviewed regularly and can be updated whenever needs or circumstances change.
Costs and Funding FAQs
How much does home care cost?
The cost of home care depends on the type of support required, the number of care hours needed, and individual circumstances. Contact us for a personalised quotation.
Is home care funded by the local authority?
Some individuals may be eligible for local authority funding following a financial and care needs assessment. We can help explain the process.
Is live-in care cheaper than residential care?
In many cases, live-in care can be a cost-effective alternative to residential care, particularly for couples who wish to remain together in their own home.
General FAQs
What is domiciliary care?
Domiciliary care, also known as home care, provides support to people in their own homes. This can include personal care, medication support, companionship, meal preparation, household tasks, and help with daily living activities.
Who can benefit from home care services?
Home care can benefit older adults, people living with disabilities, individuals recovering from illness or surgery, and anyone who needs extra support to remain independent at home.
How do I arrange care for myself or a loved one?
Simply contact our team to discuss your needs. We will arrange an assessment and create a personalised care plan tailored to the individual.
Can care be arranged urgently?
Yes. Depending on availability, we may be able to arrange care at short notice, including support following a hospital discharge.